What is the new guidance from July 16th on staff LFD testing?
When test stocks allow, care homes can allow staff to do one LFD COVID test a week at home, according to new Scottish Government guidelines.
Of the three tests a week …
What are the latest rules surrounding care home visitation and garden visits?
As of May 24, 2021, our visitor guidelines are:
- Visitors can request that visits take place in residents’ rooms, with the agreement of the resident;
- Hugging is permitted and gowns will …
How will the re-opening of our care homes work?
On June 25 the Scottish Government announced that care homes could re-open from July 3, with certain restrictions. These include: one visitor per resident; outside visits only; the care home …
What happens if we get a call from the press?
All media enquiries should be directed to your Home Manager, who will then pass them on to our Communications team at Head office. Please do not engage with or answer …
My home does not have enough PPE equipment to go round. Will we be getting more supplies?
Although PPE supplies were low across the sectors during the first wave of the pandemic, we now have sufficient PPE stock in our homes. If you have questions …
What risk assessments do we have in place for admissions?
We are following the NHS risk assessment using the Coronavirus toolkit.
What do I do if a family will not accept the suspension of visits?
Please refer any complaints to your Home Manager.
Can we use Whatsapp on the tablets rather than Skype?
We have looked into this and, unfortunately, this won’t be possible. We will be sending instructions to staff and families on how to use Skype.
Can relatives get updates on our website?
Yes, we will keep relatives up to date via the ‘news’ section on our website and through our new weekly newsletter for relatives. Also, Home Managers can keep …
Will we still allow student nurses to work on placement?
Yes, and we are working with the universities to ensure student nurses are not on multiple placements.
