“The staff are always very attentive, caring and helpful. Mum’s bedroom is very comfortable and the cooked meals are well presented. The
daily activities add a bit of fun to her day. Having an outside space in the summer is a great bonus.” – Daughter of resident

“The staff are all really friendly, helpful and efficient. There is a really nice atmosphere in the home and it is always nice and clean. A relaxing place to be.” –

– Sister of resident

“I know it is a very difficult time in care homes at the moment, and the staff have so many other duties and concerns to attend to. I was delighted that the carer actually got my aunt on the telephone, and I was able to have a conversation with her. It was so good of the carer to go this extra mile. Well done Willowbank.” – Niece of resident