“Our family have been very impressed with the care and support our elderly Aunt has received throughout her time at Dalnaglar but particularly during the Coronavirus Pandemic. They have worked tirelessly to ensure that families are kept informed and in touch with their relatives. They have also maintained a busy and engaging schedule for the residents and we are extremely grateful to them all for the proactive communication which has helped to lessen the impact of not being able to visit them.”
– Niece of resident
“My mum is so well cared for in Balhousie Dalnaglar care home, the staff are very respectful to Mum and all Mum’s visitors.”
– Daughter of resident
“During the [Coronavirus crisis] especially, the staff have demonstrated a very caring attitude. There has been very good communication between the home and relatives with lots of pictures on the family and friend’s Facebook page. When phoning to arrange a Skype call it is effortlessly arranged and staff are on hand to support my mother, who finds communication difficult. It is so reassuring to see her and know that she is being well looked after.”
– Daughter of resident
“I am very happy and impressed with this nursing home. My mother has been treated by all the staff with dignity and empathy.”
– Daughter of resident
“Dad has been in Balhousie Dalnaglar for a few years now, the staff have kept everyone safe and well during the current climate. He is quite happy in the home, the staff are very attentive and call me if he needs anything or if they need to tell me any concerns they have about Dad. I believe they are doing the best that they can while keeping in line with the current restrictions.”
– Son of resident
“Our family have been very impressed with the care and support our elderly Aunt has received throughout her time at Dalnaglar but particularly during the Coronavirus Pandemic. They have worked tirelessly to ensure that families are kept informed and in touch with their relatives. They have also maintained a busy and engaging schedule for the residents and we are extremely grateful to them all for the proactive communication which has helped to lessen the impact of not being able to visit them.”
– Niece of resident
