Balhousie Care Group media statement on suspension of all non-essential visits

MEDIA STATEMENT March 11, 2020

CORONAVIRUS UPDATE: NON-ESSENTIAL VISITS POSTPONED UNTIL FURTHER NOTICE

A spokesperson for Balhousie Care Group said:

“The health, safety and wellbeing of our residents is of the utmost importance to us at Balhousie Care Group. Because of this, and in the light of the current situation regarding Coronavirus (COVID-19), we are taking the precautionary measure of only allowing essential visits to our care homes. These include doctor and district nurse visits, essential deliveries and essential maintenance repairs.

“We have excellent lines of communication between residents and their relatives and friends, including private Facebook groups, video and Skype calling, social media, and newsletters. We know our care homes will maximise these channels in order to ensure that residents’ contact with family and friends is maintained. We are issuing our homes with additional iPads in order to help this happen. “We have robust infection control practices and strict protocols in place to limit the risks of cross-infection in our care homes and we monitor our residents’ health closely and continuously.

“We would like to thank residents, relatives and staff for their cooperation with this decision.”

For further information contact the Brand & Communications Team on 01738 254254:

Gillian Drummond, Gillian.drummond@balhousiecare.co.uk 07365 284994
Anna Gunn, anna.gunn@balhousiecare.co.uk 07492 163614

About Balhousie Care Group
Balhousie Care Group was formed 27 years ago to fill a gap in quality residential care in North East Scotland. Today, with 25 homes in the area, it is one of the leading providers of care for the elderly in Scotland, providing care to over 900 residents.

Balhousie Care prides itself on its person-centred approach to care. Putting people right at the forefront of everything they do; it’s inclusive of everyone. They capture this philosophy through the roll out of ‘Together We’re Great’, an initiative which recognises the skills, talents, attributes and support areas for each and every person involved in the organisation. Together We’re Great aims to value individuality and promote excellence across the organisation.

A Participation Charter – a first-of-its-kind in the care home sector – commits to residents getting a bigger say than ever in the care they receive, from writing care home policies to recruiting staff.

Balhousie Care Group is the recipient of numerous awards. These include three Scottish Care Awards, 2019 Growth Business and 2018 Service Business of the Year at The Courier Business Awards, 2019 Growth Business of the Year Perthshire Chamber of Commerce STAR Award, and SME Scotland Business Man of the Year 2019 for Chairman Tony Banks.