Balhousie Coupar Angus has been named one of the Top 20 care homes in Scotland after a massive thumbs-up from residents and relatives.
The accolade comes from the reviews-based website carehome.co.uk, which last week announced its annual awards.
Reviews from residents and families have consistently been five-star for the popular Perthshire home, which residents and relatives have lauded for its caring, attentive staff, food and activities.
Balhousie Coupar Angus achieved carehome.co.uk’s top rating of 10 out of 10 after a flood of positive reviews to the website.
One relative whose husband moved to the home in November 2021 wrote: “The carers and management are always so approachable and ready to answer any queries I may have. Even during lockdown times, I was able to speak to him on the phone, so no quality times were lost. I have a 40-mile round trip to visit but will never move him anywhere else.”
Another relative whose wife lives there described the 41-bedroom care home and its “positive atmosphere” as “more like a small B&B or hotel.”
One resident recently wrote: “The staff are very helpful, caring and good at listening to my stories. I enjoy being here.”
Home Manager and long-time Balhousie staffer Morag Shea joined Balhousie Coupar Angus in March 2021. A trained nurse who was formerly at Balhousie Rumbling Bridge, Morag has made her mark on the local community and strengthened the staff team.
Morag said: “It means so much for us to be ranked as one of the country’s Top 20 care homes. The team and I have worked incredibly hard and through the tough times of the COVID pandemic to make Balhousie Coupar Angus a home from home for residents. Massive thanks to them and our relatives for their kind words and consistent support.”
John Kirk, Deputy Chief Executive Officer at Balhousie Care Group, said: “Morag and her team are a shining example of what Balhousie Care Group is all about: creating a family environment for residents, relatives and staff. And the fact they have gained this success despite the challenges of the pandemic and sector-wide staffing issues is remarkable.”
Morag has been encouraging care staff to further their careers. Several of them are planning to pursue nursing degrees. Staff at the home can complete nursing through Open University whilst remaining in employment with Balhousie.
