Balhousie Care Group has appointed Lynn Phillips as manager of Balhousie Luncarty care home, which is currently undergoing a refurbishment of the public rooms and bedrooms.

Lynn joined the Perthshire-based care home at the end of last year and is currently overseeing a refurbishment programme including redecorating the home’s public rooms and beginning the refurbishment of the home’s 29 bedrooms, all with input from the residents.

From Kirriemuir, Lynn started her career in the travel industry before pursuing her passion for the care profession. Having worked for Balhousie on a few different occasions over the years, Lynn gathered a wealth of experience working as a care assistant at Balhousie Lisden care home before working in the community providing home care services, then eventually coming back to Balhousie in an administrative role.

Lynn worked her way up to the deputy manager position at Balhousie Glens care home in Edzell, then subsequently took on an interim manager position there before making the leap from Angus to Perthshire to become manager at Luncarty.

Since joining Luncarty, Lynn has been spending time getting to know the residents and staff while familiarising herself with a new care home. Lynn said:

“Building relationships with the residents, their families, staff and our professional partners has been incredibly important to me. Strong relationships and involving everyone is the key to running a good care home. Everyone has been lovely since I arrived at Luncarty and it has been wonderful seeing the home transform during its refurbishment.”

The residents have been consulted on the refurbishments choosing paint colours, fabrics and menu designs.  They have also been enjoying a brand-new garden room to use when loved ones come to visit. With six Dementia Ambassadors working at Luncarty, the team have ensured that all the changes being introduced are person centred and dementia friendly. Lynn added:

“We have been looking into introducing a dementia friendly garden which will make a massive difference to our residents. We have also introduced signage throughout the home to help our residents who are living with dementia keep their bearings while moving around the building and ultimately feel safe.”