June 2, 2022

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In a new birthday video featuring some of its longest-serving staff, leading Scottish care provider Balhousie Care Group is proving it doesn’t intend to take its eye off the ball after 30 years in business.

Balhousie’s 30th anniversary video uses camera trickery to show staff across several homes passing a branded beachball to each other, in a nod to the fact that the company is not only ‘on the ball’ but leading the way as a care provider.

The film depicts 21st Century care home life as Balhousie knows it: staff and residents bonding; residents playing pool and enjoying cocktails; and a range of ‘Everyday Heroes’, from care assistants to maintenance staff, demonstrating their long-term commitment to a sector still smarting from the COVID pandemic. It features staff and homes with particular significance to Balhousie: long-serving staff and new recruits, people who have found friendship and built impressive careers.

Kath Cargill and Pat Lawrie, both senior carers at Balhousie Monkbarns in Arbroath and also firm friends, have each chalked up 30 years in care, having joined the care home, formerly under another operator, in 1992. “It started as a way to earn extra money in a cleaning job, then I moved into care. This has been my career. I love it,” says Pat.

The video, produced by digital agency Mediaworks, ends with a party scene at Balhousie Lisden in Kirriemuir, Balhousie’s original home, which opened in 1991. An impressive sandstone building with expansive gardens, Lisden remains the company’s jewel in the crown.

Also featured in the video are:

  • Brenda Coutts and Kay Robertson, carers and long-time friends who work at Balhousie Lisden, the original Balhousie care home in Kirriemuir. The pair supported each other through a hard-hitting COVID outbreak they say they could not have got through without each other. Kay has worked for Balhousie for 22 years, Brenda for five.
  • Joan Clement, a long-time senior carer at Balhousie Willowbank in Carnoustie, who features alongside care worker Reagan Paeth, familiar from Balhousie’s recruitment campaigns. Willowbank is run by one of Balhousie’s longest-serving staff members, Jan Robertson, who  joined the company when it began 30 years ago.
  • Louise Clancy, who started as a carer at Balhousie Moyness in Broughty Ferry, never thinking she would make a career in care. Now she is Home Manager at Balhousie Monkbarns in Arbroath.
  • Terry Banks, sister of Balhousie founder and Chairman Tony Banks. A nurse, Terry helped Tony out as he built his business, moving into Home Manager then Operations Support roles, which she still does.

John Kirk, Deputy Chief Executive Officer with Balhousie Care Group, said: “This video sums up beautifully what Balhousie is all about. We are a company with people – residents, staff, relatives and our communities – at its heart and we work together to achieve success. Huge thanks to Mediaworks, our in-house communications team and our participating staff and relatives for making it happen.”

Success this last week alone for Balhousie Care Group has included another awards accolade, national headlines and a flood of excellent customer reviews. Chairman Tony Banks, a former Para, who founded the company in 1991, was highly commended in the Business Leader of the Year Category in the Scottish Ex-Forces in Business Awards. Liz Thomson, Activities Coordinator at Balhousie Huntly and at 81 believed to the oldest care worker in the country, was mentioned in Scottish Parliament thanks to two motions put forward by Alexander Burnett MSP. Meanwhile, the company reached a record 9/10 ranking on the reviews-based site carehome.co.uk.

The video, which features on the company website and social media channels, is just the latest in Balhousie’s year-long 30th birthday celebrations. Other events have included care home parties, a monthly prize giveaway for staff, and a commemorative 40-page glossy magazine.

For more information on Balhousie Care Group visit www.balhousiecare.co.uk

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For media enquiries please contact Gillian Drummond on gillian.drummond@balhousiecare.co.uk or call 01738 254254/07365 284994.

Photo captions:

Main photo:  Joan Clement and residents at Balhousie Willowbank.

Below: Terry Banks with Balhousie Lisden resident Ivor Franchi filming the Lisden party scene.

Below left: Brenda Coutts (left) with Kay Robertson from Balhousie Lisden.

Below right: Kath Cargill (left) and Pat Lawrie from Balhousie Monkbarns with Balhousie’s 30th birthday magazine. Each has been been working in care for 30 years.











Notes to Editors

About Balhousie Care Group

Balhousie Care Group was formed 30 years ago to fill a gap in quality residential care in North East Scotland. Today, with 26 homes in the area, it is one of the leading providers of care for the elderly in Scotland, providing care to over 900 residents.

Balhousie Care prides itself on its person-centred approach to care. Putting people right at the forefront of everything they do; it’s inclusive of everyone. They capture this philosophy through the roll out of ‘Together We’re Great’, an initiative which recognises the skills, talents, attributes and support areas for each and every person involved in the organisation. Together We’re Great aims to value individuality and promote excellence across the organisation.

A Participation Charter – a first-of-its-kind in the care home sector – commits to residents getting a bigger say than ever in the care they receive, from writing care home policies to recruiting staff.

Balhousie Care Group is the recipient of numerous awards. These include three Scottish Care Awards, a 2021 Great British Care Award, 2022 s1Jobs Recruitment Award, 2019 Growth Business and 2018 Service Business of the Year at The Courier Business Awards, 2019 Growth Business of the Year 2019 for Chairman Tony Banks.