We are touched every day by the messages of support, love and thanks coming in from relatives for our hardworking staff. Below are some of the kind words. Thank you so much – it means a lot!
Thanks from a relative of Balhousie Luncarty
“Your staff are truly amazing and it is heartwarming to witness first hand the interactions between staff and residents both socially and during care provision and the genuine care, fun, love and laughter within the home was wonderful.” – Relatives of resident of Balhousie Brookfield.
“A heartfelt thank you to all the staff for looking after our Mum. It was difficult for us when our Mum went into [Balhousie Rumbling Bridge] but you made it a lot easier for us. Your kindness and caring was very much appreciated and you all exceeded our expectations time and time again. You are very special people.” – SW
“I just wanted to say how happy I am with the care and attention she is receiving. We are so grateful to you all. Every time I have called I am even more impressed.” – Daughter of resident, Dalnaglar.
“The care my friend gets at Balhousie Antiquary is fabulous. She is happy and likes where she is – that to me is priceless. Her well-being is important to me and I am more than satisfied that your staff give her all the support she needs.” – LS 
“The home has performed very well, in difficult circumstances… a great achievement in such unprecedented times. My Mum has been a resident [at Balhousie Antiquary] for 16 months and is very happy, content and well looked after. The staff are great with her. They are so caring and friendly and know her very well that they can spot if she is a bit off-colour. We all appreciate this very much – thank you!” – AM
“As it is World Nurses Day I would like to extend a huge thank you to you and all the staff at Balhousie for all their hard work in looking after Mum and all the other residents – keeping them safe and well and comforted in these difficult times. It is terribly hard for us not being able to see Mum but it is always comforting to know that she is being well cared for. Let us hope that this situation improves soon but in the meantime a big thank you to you all, take care and look after yourselves too.” – SP
“I wanted to thank each and every one of you for coming to work and putting yourselves at risk to look at my mum and all of the other residents. I know she is being cared for in a genuine and touching way as I hear you talk to her when I call and I really appreciate all you are doing in your work. I hope that you and your families are well in these very difficult times and I send my thanks, thoughts and grateful prayers to you all.” – LG
“We are delighted with how Balhousie and the Glens have responded to this situation and are very grateful that our mum/granny is with you, safe and well looked after – the FB page updates is often the highlight of the day!! Hope everyone is well and thank you all again.” – AB
A note of thanks to staff at Willowbank
A thank you to the staff at Moyness
“I wanted to thank you all for the wonderful care you give to my mother and all the residents. Thank you so much for celebrating my mother’s 101st birthday today. Last year all of the family were with her and this year none of us could be there. She celebrated with her ‘Balhousie family’ today. Thank you for sending the video of her blowing out her candles, seeing that was the next best thing to being there. In these very difficult times I salute you all. Thank you from the bottom of my heart.” – V
A thank you for Monkbarns staff.
“Put up a banner outside the home to say thank you to all of the staff – you are all doing a great job!!” – Family of JB
“Many thanks Denise to all your staff who have been fantastic with Dad ever since he joined the Balhousie Community. Fraser and I have never regretted Dad choosing St Ronan’s Care Home and your assistance is greatly appreciated especially at this difficult time.” – MD
A thank you to the staff at Moyness
“Nothing is too much bother for these angels. Thanks to everyone at Wheatlands for their dedication to our relatives, stay safe and well.” – AD
“To all of your team who are playing a crucial part in caring for our dear mum and all of the residents at St Ronan’s, we would like to say a massive thank you for everything you are doing in these unprecedented times. We cannot find the words to express our gratitude. You are all in our thoughts daily. Sending our love to you all, and to your families and friends.” – SM
“Very best wishes and in much appreciation for all you are doing to support and all of the other residents at Lisden especially during this period of lockdown.” – KM
A thank you to the staff at Dalnaglar
“I would like to thank all of the staff for looking after our relatives and not only looking after them but making them happy. The proof of how great you are looking after your residents is in their faces and they are very happy faces. Thank you again and we look forward to receiving many more pictures.” – WW
“To all the staff and management at Alastrean – We thank you from the bottom of our hearts for all your hard work and taking care of our loved ones during these unprecedented times.” – KH and DH
“You and your staff are doing a wonderful job at Antiquary during this strange time we are faced with right now. The residents all look happy with their Antiquary family and I would personally like to thank you all for doing such a great job.” – JG
A thank you to the staff at Willowbank
“Please pass on my very grateful thanks to all the staff there. Perhaps now the country will finally understand who the really important members of our society are and pay them accordingly.” – WM
“I am so lucky that we got mum into Balhousie. In such terrible times it gives my brother and myself total peace of mind knowing that she is being well cared for. And keeping the staff on their toes.” – LF
“I would like to thank everyone at Balhousie for all they are doing in these most trying times.” – SM
“I want to give everyone huge thanks for caring for mum and keeping her on an even keel in such difficult times. Much appreciated.” – MR
A thank you to the staff at Luncarty
“The family have been really pleased with all the staff, nurses and carers who over the three years have looked after mum and we thank you all sincerely for your support and dedication. The love and care provided by the staff, nurses and carers especially over the last three weeks (mum’s end of life journey) was so professional and comforting to the family.” – relatives of Wheatlands resident.
