“Thank you for all the care and help you gave my mum. The home was lovely and we were very grateful for everything you did for her.”
– Daughter of resident
“Mum settled in from day one. She praises the staff and loves the attention she gets from them. The food is delicious and the sandwiches gorgeous (her words).”
– Daughter of resident
“All the staff have been brilliant and it is testament to all of them that my uncle has settled so well. The difference since he has been under your care has been staggering. He is a different person, so happy, outgoing and more confident. He is certainly on a new chapter in his life and long may it continue.”
– Nephew of resident
“My grandfather was a resident at your Balhousie Luncarty home. There he received the utmost care, love and attention from your wonderful staff. They made a very difficult situation so much easier for us all to bear.”
– Granddaughter of resident
“My mum has been in the home for a few years now. She is very happy. 2020 was a difficult year but the lovely staff made it a lot easier by keeping us informed on what was happening in the home and keeping mum and us protected.”
– Daughter of resident
“It was very pleasing seeing my uncle looking so fit and well and seemed very happy with his new situation telling the staff they were all marvellous and the home wonderful. He compared it to a five-star hotel and now considers it his permanent home, praise indeed! in all our dealings with the home manager and her dedicated team, they have been exceptional, nothing being too much trouble.”
– Niece of resident
“I have found the staff at Luncarty House extremely friendly and helpful and my mother has settled in well. She found the initial quarantine period difficult, however, she is now enjoying being able to speak to the other residents in the home.”
– Son of resident
“The team have handled the current health situation with true professionalism and rallied to create a happy environment for my mum and the other residents, remaining cheerful and enthusiastic in challenging times. I cannot thank this very dedicated team enough for all they are doing.”
– Daughter of resident
“A very happy home both for residents and staff. The staff carry out their duties assiduously, sensitive and swiftly as appropriate, and with enormously considerate patience. I cannot state too highly the quality of the home and fixtures and fittings, the care and the professionalism of all the staff.”
– Resident
