“During this most difficult time, all the staff within the Pitlochry care home have worked tremendously dealing with all residents and families in keeping everyone safe and relatives well-informed re visits and testing.”
– Daughter of resident
“I am very satisfied with the care provided and empathy of the staff who I feel have done a wonderful job during the Covid problem.”
– Husband of resident
“Residents are looked after in a clean, caring environment. The staff have continued to provide 24-hour care in a satisfactory manner throughout a very difficult year.”
– Power of Attorney of resident
“I have found all the staff helpful and caring. It has been a strain coping with the lockdown restrictions but the home has been very informative and the precautions were necessary.”
– Friend of resident
“1) The staff are all very friendly and helpful.
2) They display kindness and respect to my parents.
3) They use a variety of activities to keep my parents well occupied, especially my mother.
4) I can see she enjoys the music and dancing sessions because the Activities Coorindator videos the activities and uploads them for viewing by relatives and friends.
5) My father is particularly complimentary of the food, especially breakfast. ”
– Son of resident
“Pitlochry have the most wonderful staff and management to be in charge. The cleanliness is superb, food and laundry the same. Because my husband has been so happy (most of the time with dementia taking over) it has elevated my worry about him and helped during Covid to know he is being very well cared for.”
– Wife of resident
“I commend the home in the work they have done during this Covid pandemic keeping those in their care safe.”
– Friend of resident